Modal AV is a Lutron dealer working with HomeWorks, RadioRA 3, RA2 Select and Lutron motorised shading across London and the Thames Valley, including Berkshire, Buckinghamshire and Oxfordshire.
We review the property, electrical plans, light fittings and window treatments before recommending a platform. The result may be a focused retrofit, a whole-home system or a planned combination across different parts of the property.
A considered Lutron system puts the controls used every day in the room. One labelled keypad can recall the lighting and shading needed for arriving home, cooking, entertaining or closing the house for the night. The app remains available without becoming the only practical way to operate the space.
That simplicity depends on decisions behind the wall: compatible fittings and drivers, the correct dimming method, suitable shade power, clear button labels and programming tested in the finished rooms. Modal AV carries those decisions through to commissioning rather than treating the keypad as a decorative final layer.
These are useful starting points, not fixed product rules. The right choice depends on the number and type of loads, the wiring already available, the control points, the shading scope, the wider automation system and the investment available.
RA2 Select can provide a focused route into Lutron lighting and shading for smaller properties, limited scopes and secondary rooms. It is useful where straightforward wireless control and app-based setup meet the brief without the deeper programming expected from the larger platforms.
From £800 including VAT
RadioRA 3 is a professionally programmed wireless system suited to many medium-value homes, refurbishments and projects where new control wiring would add unnecessary disruption. It allows a broader keypad and integration strategy than RA2 Select while using Lutron Clear Connect rather than the home's Wi-Fi for control communication.
From £5,000 including VAT
HomeWorks is generally considered for higher-value homes, substantial refurbishments and new builds with centralised or hybrid lighting, detailed keypad requirements, extensive shading or wider control-system integration. It gives the project team more scope to plan the lighting architecture around the property rather than around a single room.
From £20,000 including VAT
A project does not have to follow a simple product ladder. Different Lutron systems can be used in different areas where that keeps the specification proportionate. We define the boundaries first because programming, app behaviour, interfaces and future support must remain clear.
Lutron's current UK range includes compatible Ketra and Orluna intelligent light sources as well as conventional load control. On an appropriate project, wireless addressability can allow individual fittings or zones to be configured without adding a separate DALI control bus.
That does not remove the need for an electrical plan or compatible equipment. The light source, power, wireless coverage, controls and required colour behaviour still need to be specified together. We use the technology where it resolves a real project constraint rather than adding it as a default feature.
Lutron affects the electrical layout, lighting schedule, ceiling plan, joinery, window treatments, equipment location and visible controls. Early review gives the architect, interior designer and electrical team time to resolve those interfaces while the drawings can still change.
We begin with the current plans, lighting schedule and window-treatment information where they exist. The project record then defines:
the fittings, drivers and loads being controlled
the required dimming or switching method
centralised, local or wireless control architecture
keypad positions, finishes, engraving and scene intent
processor, panel, rack, network and power requirements
shade type, fabric, measurements, power and fixing details
connections to Crestron, Control4, Savant or other agreed systems
testing, programming, documentation and handover requirements
The written quotation follows the agreed scope. It records what Modal AV is supplying and which work remains with the lighting designer, electrician, blind contractor or wider project team.
Programming can refine compatible hardware, but it cannot make an unsuitable fitting or faulty driver dependable. Flicker, abrupt changes in level, drop-out or LEDs that glow when switched off can result from the relationship between the light source, driver, dimming method and connected load.
Where existing hardware is incompatible, the dependable answer may be a different driver, control method or fitting—not a programming adjustment.
RadioRA 3 and RA2 Select can reduce new control wiring, making them useful in completed and period properties. The lighting loads still need suitable power and compatible drivers. Processor and device positions, range, building construction and local interference also affect the radio design. A wireless retrofit can reduce disruption, but it still needs to be engineered.
A motorised shade needs sufficient space, a suitable fixing surface and a practical power strategy, whether that means fixed wiring or accessible batteries. Fabric dimensions, brackets and clearances also matter. We assess those conditions before describing a window as suitable for retrofit.
Modal AV takes over, supports and upgrades established Lutron systems as well as delivering new ones. The first step is to identify the processors, panels, keypads, shades, project files and access that still exist. We then separate equipment that remains serviceable from the parts that are obsolete, unreliable or preventing a required change.
The answer may be a programming correction, replacement of a failed component, a phased upgrade or migration to a current platform. We do not promise an upgrade path before inspecting the system because older HomeWorks, RadioRA, RA2 Select and GRAFIK Eye installations vary considerably in condition and documentation.
Completed Project
Keypad finishes, fabric openness, dimming quality and the movement of a shade are easier to judge in person than from a sample list. Modal AV can arrange an appointment at Lutron's London Experience Centre for clients and their project teams, subject to the centre's current availability.
Architects and interior designers can also ask us about current Lutron CPD sessions. We help coordinate the appropriate opportunity; the course provider, accreditation, learning hours, venue and availability are confirmed when the session is booked.
The final investment changes with the circuits and loads, keypad range and finish, panels and processors, intelligent light sources, number and size of windows, fabric and hardware, access, integration, building work and project stage.
After reviewing the plans or existing property, Modal AV provides a written quotation defining the equipment, programming, installation responsibilities and exclusions for the agreed scope.
At handover, the client receives the agreed system records, programming information, owner or administrator access and guidance needed to operate the installation. That record gives Modal AV—and another appropriately qualified Lutron company if required—a clear basis for later work.
SMARTmaintenance can cover agreed scene changes, firmware work, fault investigation, shade-limit adjustments, battery replacement and additions to the system. The maintenance scope is defined around the installed equipment rather than assumed from a generic package.
Modal AV undertakes Lutron lighting-control and motorised-shading projects across London and the Thames Valley, including Berkshire, Buckinghamshire and Oxfordshire. For work centred in the capital, see our dedicated page for Lutron installation in London.
RA2 Select, RadioRA 3 and HomeWorks provide different levels of scale, programming and control. The property value can guide the discussion, but the decision is made from the loads, wiring, interfaces, shading and way the rooms will be used—not from a price ladder alone.
Often, yes. RadioRA 3 and RA2 Select can reduce new control wiring in a suitable retrofit. The fittings still require compatible power and drivers, and some building work may be needed for controls, shades or equipment.
It can be appropriate to use different systems in principal and secondary areas to keep the specification proportionate. We define the boundaries, interfaces, app behaviour and support implications before proposing that approach.
Yes. We first identify the installed equipment, available files and system access, then establish what can be retained, repaired, reprogrammed or upgraded. A migration recommendation follows that inspection.
Indicative starting points including VAT are £800 for RA2 Select, £5,000 for RadioRA 3 and £20,000 for HomeWorks. Motorised shading typically starts from £1,200 per window. The written quotation defines what is included for the particular project.
Yes. The agreed handover includes the system records, programming information, access and operating guidance needed for future service. The exact contents are recorded in the project scope.
Send the current plans, lighting schedule and window-treatment information where they exist. If the property already has Lutron, include photographs of the panels, processors and keypads and tell us what needs attention. We will review the starting point before recommending a system or arranging a visit.
